Office 365 from GoDaddy

Thank you for choosing Office 365 powered by GoDaddy. We are always looking to improve our offerings, so please provide feedback on your purchase, setup and daily usage experiences.

How can we improve your experience with Office 365?

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  1. Put .com first as the email choices

    Trying to set up my email for my company to use on a business card and mistakenly set up .co rather than .com....the more usual one. Don't know how to change and you don't seem to allow me to set up.

    2 votes
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      Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
    • Code Settings to set up at WIX.com

      Would you please have a place where I can retrieve the settings needed for the 365 email to set it up when I do a website at WIX. I constantly have to call and have the setting codes emailed to my clients from GoDaddy and then have them forward to me to get their GoDaddy email to work with their WIX website. I typically have them register their domains and get their email at GoDaddy, but I prefer WIX's website builder.

      1 vote
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        Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Allowed Symbols

        List the allowed symbols beside the bullet that says "at least one symbol"

        1 vote
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          Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to Email Set Mail Destination Settings

          It'll be great to place a link next to the Print option within the Set Mail Destination screen that emails a customer their Office 365 DNS Settings.

          1 vote
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            Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to Change Registrar

            at: https://productivity.godaddy.com/#/externaldomain/648342

            I have faced an error about unverified, however to get instructions about how to fix that at DNS level, the page asked for the current domain registrar, I chose Hover.

            I was unable to change the registrar afterwards, it was fixed to Hover.

            There should be a way to change it, to address mistaken choice.

            1 vote
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              Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
            • Customizable Image for Login Page

              Can the Office 365 Login Portal page be modified (to show non-GoDaddy artwork)?

              I'm interested in using the Office 365 login portal on my public website; however, I'd like to change the portal to not show a large kids sneaker (GoDaddy wallpaper). Is this possible to create a custom page with the same log in functionality?

              230 votes
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                4 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                Under Review  ·  David Denby responded

                Thanks for the suggestion.

                This is currently in our backlog, but in the meantime, any additional votes or comments will help us move it up the list. :)

              • Recognise £ as a Symbol Character When Creating a Password

                When creating a new user (email address) you have to enter a password.

                The rules say atleast 1 symbol character must be used, however if you use a £ it is not recognised as a symbol. If only certain symbol characters are allowed you should list exactly what those characters are to save the user from guessing.

                2 votes
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                  Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Ability to Manage All Domains on 365 Organizations

                  Ability to add all domains purchased through godaddy as 365 addresses

                  Instead of having to purchase multiple email packages, why not make it so you can add users from all or a restricted number (say 5) of the domains purchased through go daddy. 1-2-1 allows users to set up as many email addresses as required through domains purchased through them. I can justify paying the fee if it allows me to control emails for all my domains, but £40 per year for each domain? That is very expensive.

                  32 votes
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                    0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    Under Review  ·  David Denby responded

                    Steve, thanks for reaching out.

                    From the situation you described, we would recommend either creating aliases for the additional addresses you want to create for particular mailbox, on the alternate domain names. Alternatively, you could create distribution groups for the alternate addresses if you wanted to be able to both send and receive as the additional addresses. 

                    As you mentioned, unfortunately, at this time there is no easy way to add domain names to your organization to do this, beyond creating a new mailbox on the additional domain you would like added to your organization. I have mentioned the change to our product development team and we will update this forum as soon as we have any additional information.

                    If you would like assistance adding or editing aliases or distribution groups, contact our 24/7 support team and they will gladly help you out.

                  • Auto Verify DNS for Domain by Proxy That is Registered With GoDaddy

                    I have Domain by Proxy registered with GoDaddy. When I am trying to setup email, it is saying that this is an external domain. It will be ideal, if you can auto detect the domain you are hosting/managing and associate it with out the user having to manually do so.

                    4 votes
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                      0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                      Planned  ·  David Denby responded

                      Manesh, thanks for the suggestion.

                      I have mentioned this change to our product development team and we have added it to our backlog.

                    • Profile Sync

                      Office365 profile pic should sync with Lync. I had to dig to find where i needed to go to add a photo.

                      4 votes
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                        Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add More Help Content to Admin Page

                        Give Instructions With Your Email "Your Office is ready to go" I click on Get Started and it brings me to the screen with what i have purchased but no instructions on what I am suppose to do. I got in a trap. Also, since I have two domains I am not sure which email goes to what account. It's very confusing. I am really frustrated. I am not sure why I was recommended to use Go Daddy.

                        82 votes
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                          0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                          Under Review  ·  David Denby responded

                          Jonette, thanks for reaching out.

                          Some of our help content can be accessed directly from your Office 365 from GoDaddy admin page. However, we have a large knowledgebase where you can find many helpful articles on how to get your account setup and ready to go. I highly suggest taking a look at http://support.godaddy.com/help/article/9137/office-365-faqs.

                          But for a quick search of all O365 articles, simply navigate to http://support.godaddy.com/search/office+365/.

                          I can add a feature request though to add more help content directly on your Office 365 from GoDaddy admin page. If this isn’t what you are asking for, please clarify how we can do to best assist you.

                        • Allow Users to Enter Complete Contact Information through Admin

                          It seems that I can only share contacts from a directory that I access from admin. Those contact entries are limited to the fields offered. Yet when I add contacts through the PEOPLE heading I can enter multiple addresses/email/notes. I'd like to enter complete contact information (in either my personal email or through the admin) and then make complete information available in either place. That would require the ability to import/export from whichever place the info was entered. Two people have admin access to our account. cindybear@sayyestopaws.com and laurabender@sayyestopaws.com

                          20 votes
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                            Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                          • Include More Tutorials on iPhone Settings

                            One would want to know how to add an e-mail signature to iphone users

                            1 vote
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                              0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                              Under Review  ·  David Denby responded

                              Charbel, thanks for the suggestion.

                              I will mention the suggestion to our team. Fortunately adding signatures on an iPhone is really easy. Please refer to the following video tutorial as to how to setup your email signature on an iPhone.

                              If you have any other tutorials suggestions, please leave them here in this forum and we’ll do our best to add them in.

                            • Reset Multiple User's Passwords

                              After adding users they are given a welcome email but no password and when they click the password reset link they are told to contact their administrator. Once they contact their administrator the administrator selects all the new users and clicks "reset passwords" which redirects to the administrator's own setup page. That is rather useless when you need to reset 10+ passwords! How about a bulk editing option?

                              74 votes
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                                0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                Under Review  ·  David Denby responded

                                Thanks for reaching out.

                                I will mention this to our product development team and I will update this forum as soon as I have any additional information.

                              • Color Match and "Hints"

                                Change the display beneath the users as they go through the installation. The Orange are almost ready. The BLUE are further off.

                                And the USERS icon displays the number of users left to configure as Orange when it should be probably Green to match what it means. The hints would let people know what color means what. Great layout easy to see. Just wish it had better "signage" as to what means what

                                26 votes
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                                  Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add Product Tour of Office 365 Before Account Setup

                                  Increase userbility. share a preview of the website with a link

                                  44 votes
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                                    0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                    Under Review  ·  David Denby responded

                                    I’ve been reviewing this with my team and we would like to know some more information about how we can make this feature best for you. What aspects do you think would be most useful to highlight? Feel free to comment on this post or to reply directly to this email!

                                  • Verify DNS Update Button

                                    DNS change button not avail if DNS not hosted by GoDaddy. I moved DNS to GoDaddy after signup when I realized DNS was hosted elsewhere.

                                    The button does not display and I have to do it manually.

                                    53 votes
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                                      1 comment  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                      Under Review  ·  David Denby responded

                                      Thank you for reaching out. We currently have this in our backlog and hope to have this implemented in the future, but unfortunately we do not have an ETA on this at this time. I will be sure to update this forum as soon as this feature is built.

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