Office 365 from GoDaddy
Thank you for choosing Office 365 powered by GoDaddy. We are always looking to improve our offerings, so please provide feedback on your purchase, setup and daily usage experiences.
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Provide online customer support/discussion
I Iive in the UAE and don't always want to make a call to support. Online chat would be a good addition to the customer experience.
37 votes -
Office 365 Domain Management Panel Needs a 'Delete Domain' or 'Change Domain' feature
I am trying to detach a domain from my Office 365 account to use it with an enterprise grade Office 365 account not offered through GoDaddy. Unfortunately, the only option to release this domain is to delete the account on the GoDaddy panel. Being able to explicitly control the domain attached to user names (post creation) would be most helpful.
For reference, in the direct Office 365 plans the account can be changed back to the original email, e.g. username@EXAMPLE123456.onmicorsoft.com, to directly un-lock this domain for other accounts use.
Here is the error received when trying to add a…
102 votesAndrew, thanks for reaching out.
I have mentioned this to my product development team and we are working on designing a domains management system. But for the meantime, if you contact our 24/7 support team, they can help you remove your domain more easily.
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Allow Admins to Reset Password Without Having to Login to GoDaddy
Improve Reset Password in Office365. The reset password process is clunky. When Admin selects Reset Password, system asks for Password even though Admin is already logged in. System then repeatedly refuses to accept password. Allow admin to reset password without logging in again or fix the password feature.
52 votesLisa, thanks for reaching out.
So that I can best understand how we can improve our reset password feature, can you please explain what process you go through to reset the password for your users? We suggest resetting the passwords through process in the following article:
https://support.godaddy.com/help/article/9270/resetting-office-365-email-passwords
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Add Ability to Use 2 Step Authentication
Microsoft allows the use of 2-step authentication for OneDrive. GoDaddy needs to implement this before I will feel safe using OneDrive through GoDaddy. If I upload important files, the only thing stopping someone from accessing them is a 16-character password. I need a code sent to my phone to confirm the login before I will feel safer. Otherwise I may have to switch my OneDrive over to Microsoft directly, so I can get the 2-step authentication from them.
161 votesThanks for the suggestion.
We have added this to our backlog an hope to have the feature available as soon as possible. Although we do not have an ETA as to when this may be available, we will be sure to update this forum with any additional news.
In the meantime though, lets see how many votes it gets!! :)
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17 votes
Bobby, thanks for the suggestion.
We’ve added this to our backlog and we will update this forum as soon as we have any additional information.
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Enable User Password Synching in Active Directory with Windows Server Essentials
This is something that should happen automatically (but it isn't). Further, my users are continuously nagged with a balloon pop-up from the Windows Server Essentials connector (on their desktop PCs) that is titled "Password synchronization did not succeed", even when I have manually set his/her password to be the same both via the WSE console and on the Godaddy Office 365 interface.
54 votesThanks for the suggestion.
We’ve added this to our backlog and we will be sure to update this forum with any additional information.
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Allow Me to Change My Company Name
I cant change my company name which is wrong
72 votesThank you for contacting us. We have this in our backlog and hope to have this available in the future. We will be sure to update this forum as soon as this feature is available.
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9 votes
Thanks for starting the conversation.
We have received feedback to offer HIPAA compliant email services and mail encryption functionality. What type of security enhancements are you looking for?
Spencer
GoDaddy -
Fix, or better handling of sync errors (OneDrive for Business)
Currently when the OneDrive for Business local app has issues with sync related things it does not handle those issues very well. Or in a meaningful easy to resolve manner
I have had 4 issues with syncing items. Most of which either give no clear solution or the solution is cumbersome.
Note: I currently am using OneDrive as source control and project storage for mostly code and images. Below is a bulleted list of items I am struggling with. I can provide screenshots of all the below listed items if necessaryCharacter length on file names is 256 character. That…
7 votes -
Changes in the "updated view" of workspace webmail
In the updated view, you lost a few features I liked. (1) Please bring back a "check email" button to refresh the email list (2) Please incorporate the system remembering where I/We typically file emails from that particular sender and have the suggestion highlighted. I LOVE this feature from the classic view and would really like to have this in the updated view. (3) that being said, it would be nice if the drop down menu had a the most recent or most frequently used folders on top also...
8 votes -
Allow Direct Launch into O365
In the workspace email, there is an option to launch directly into an email without having to login with the password. This should be available in O365.
41 votesThanks for the suggestion. I will mention the change to my team.
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I Can't Search Shared Mailboxes From Users Who Are Not Admin
Allow any user to search shared mailboxes when they have been granted access to the given shared mailbox.
27 votes
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