Office 365 from GoDaddy

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Thank you for choosing Office 365 powered by GoDaddy. We are always looking to improve our offerings, so please provide feedback on your purchase, setup and daily usage experiences.

How can we improve your experience with Office 365?

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  1. I am having difficulty setting up my new email account.

    I keep getting an rror message and cannot find the solution under the help topics.

    1 vote
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    Completed  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  2. Being able to receive email would be a great boost for my buisness

    Absolute nightmare, followed all instructions given to me by go daddy, i can send e-mail but can't receive it...

    and you want me to pay $20 for someone to help me on a live chat? mental!

    1 vote
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    0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  3. Account Should Not Prompt to Setup Email if Domain isn't Fully Setup Yet.

    When I purchased a domain plus email plus website package I was immediately prompted to set up email. When I attempted this, it said the domain name was not yet ready. The system shouldn't prompt customers to do what can't be done yet.

    39 votes
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    Completed  ·  1 comment  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  4. Change the Message "Your Password is Not Secure Enough"

    I entered my password several times and although it met all of your criteria, apparently it did not meet one of them. My password exceeded the allotted 16 characters. However, the message "Your Password is Not Secure Enough" did not really help me understand what it was that I was missing.

    27 votes
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    Completed  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  5. Please Add Example to Windows Phone Article

    I have a Nokia 635 Windows phone - the first with Windows 8.1. These directions don't make sense with what I am seeing. Showing an example will show the user name and E-mail and make everything clearer.

    16 votes
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    Completed  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  6. Make Office 365 Setup Easier

    Having just setup Office 365 on my Godaddy account I have a few suggestions.
    1) Pre-sales support assured me that I could setup multiple domain accounts in Office 365. This is not the case. All aliases must be from the same domain. You can probably still setup forwarders outside of 365 to get the email in the account but it is not supported directly.
    2) The DNS setup is very specific and must be setup exactly as specified, except... since the setup takes 20-30 hrs customers with existing email accounts should keep a secondary (or primary) MX record to route…

    90 votes
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    Completed  ·  2 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  7. Make Changing Email Plans Easier

    i dont want that email, how do i change it?

    45 votes
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    Completed  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  8. Account Setup Takes Too Long

    I'm OK with things taking a while... as long as a while is less than an hour.

    168 votes
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    2 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  9. Unable to Provision Mailbox

    Tell us what the error is for. It would be helpful if I knew what field is a problem.

    23 votes
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    Completed  ·  6 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →

  10. How Do I Setup Office 365 in Thunderbird

    I don't have Apple Mail or Outlook

    I do have Office 2010.

    1 vote
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    Completed  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
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