Office 365 from GoDaddy

Thank you for choosing Office 365 powered by GoDaddy. We are always looking to improve our offerings, so please provide feedback on your purchase, setup and daily usage experiences.

How can we improve your experience with Office 365?

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  1. Add More Help Content to Admin Page

    Give Instructions With Your Email "Your Office is ready to go" I click on Get Started and it brings me to the screen with what i have purchased but no instructions on what I am suppose to do. I got in a trap. Also, since I have two domains I am not sure which email goes to what account. It's very confusing. I am really frustrated. I am not sure why I was recommended to use Go Daddy.

    82 votes
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      0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
      Under Review  ·  David Denby responded

      Jonette, thanks for reaching out.

      Some of our help content can be accessed directly from your Office 365 from GoDaddy admin page. However, we have a large knowledgebase where you can find many helpful articles on how to get your account setup and ready to go. I highly suggest taking a look at http://support.godaddy.com/help/article/9137/office-365-faqs.

      But for a quick search of all O365 articles, simply navigate to http://support.godaddy.com/search/office+365/.

      I can add a feature request though to add more help content directly on your Office 365 from GoDaddy admin page. If this isn’t what you are asking for, please clarify how we can do to best assist you.

    • Allow Users to Enter Complete Contact Information through Admin

      It seems that I can only share contacts from a directory that I access from admin. Those contact entries are limited to the fields offered. Yet when I add contacts through the PEOPLE heading I can enter multiple addresses/email/notes. I'd like to enter complete contact information (in either my personal email or through the admin) and then make complete information available in either place. That would require the ability to import/export from whichever place the info was entered. Two people have admin access to our account. cindybear@sayyestopaws.com and laurabender@sayyestopaws.com

      20 votes
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        Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Include More Tutorials on iPhone Settings

        One would want to know how to add an e-mail signature to iphone users

        1 vote
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          0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
          Under Review  ·  David Denby responded

          Charbel, thanks for the suggestion.

          I will mention the suggestion to our team. Fortunately adding signatures on an iPhone is really easy. Please refer to the following video tutorial as to how to setup your email signature on an iPhone.

          If you have any other tutorials suggestions, please leave them here in this forum and we’ll do our best to add them in.

        • Add Ability to Use 2 Step Authentication

          Microsoft allows the use of 2-step authentication for OneDrive. GoDaddy needs to implement this before I will feel safe using OneDrive through GoDaddy. If I upload important files, the only thing stopping someone from accessing them is a 16-character password. I need a code sent to my phone to confirm the login before I will feel safer. Otherwise I may have to switch my OneDrive over to Microsoft directly, so I can get the 2-step authentication from them.

          146 votes
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            2 comments  ·  Daily Usage  ·  Flag idea as inappropriate…  ·  Admin →
            Planned  ·  David Denby responded

            Thanks for the suggestion.

            We have added this to our backlog an hope to have the feature available as soon as possible. Although we do not have an ETA as to when this may be available, we will be sure to update this forum with any additional news.

            In the meantime though, lets see how many votes it gets!! :)

          • Allow Direct Launch into O365

            In the workspace email, there is an option to launch directly into an email without having to login with the password. This should be available in O365.

            41 votes
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              0 comments  ·  Daily Usage  ·  Flag idea as inappropriate…  ·  Admin →
            • Enable User Password Synching in Active Directory with Windows Server Essentials

              This is something that *should* happen automatically (but it isn't). Further, my users are continuously nagged with a balloon pop-up from the Windows Server Essentials connector (on their desktop PCs) that is titled "Password synchronization did not succeed", even when I have manually set his/her password to be the same both via the WSE console and on the Godaddy Office 365 interface.

              51 votes
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                3 comments  ·  Daily Usage  ·  Flag idea as inappropriate…  ·  Admin →
                Under Review  ·  David Denby responded

                Thanks for the suggestion.

                We’ve added this to our backlog and we will be sure to update this forum with any additional information.

              • I Can't Search Shared Mailboxes From Users Who Are Not Admin

                Allow any user to search shared mailboxes when they have been granted access to the given shared mailbox.

                27 votes
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                  Under Review  ·  0 comments  ·  Daily Usage  ·  Flag idea as inappropriate…  ·  Admin →
                • Reset Multiple User's Passwords

                  After adding users they are given a welcome email but no password and when they click the password reset link they are told to contact their administrator. Once they contact their administrator the administrator selects all the new users and clicks "reset passwords" which redirects to the administrator's own setup page. That is rather useless when you need to reset 10+ passwords! How about a bulk editing option?

                  74 votes
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                    0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    Under Review  ·  David Denby responded

                    Thanks for reaching out.

                    I will mention this to our product development team and I will update this forum as soon as I have any additional information.

                  • Color Match and "Hints"

                    Change the display beneath the users as they go through the installation. The Orange are almost ready. The BLUE are further off.

                    And the USERS icon displays the number of users left to configure as Orange when it should be probably Green to match what it means. The hints would let people know what color means what. Great layout easy to see. Just wish it had better "signage" as to what means what

                    26 votes
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                      Under Review  ·  0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Product Tour of Office 365 Before Account Setup

                      Increase userbility. share a preview of the website with a link

                      44 votes
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                        0 comments  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                        Under Review  ·  David Denby responded

                        I’ve been reviewing this with my team and we would like to know some more information about how we can make this feature best for you. What aspects do you think would be most useful to highlight? Feel free to comment on this post or to reply directly to this email!

                      • Verify DNS Update Button

                        DNS change button not avail if DNS not hosted by GoDaddy. I moved DNS to GoDaddy after signup when I realized DNS was hosted elsewhere.

                        The button does not display and I have to do it manually.

                        53 votes
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                          1 comment  ·  Setup Experience  ·  Flag idea as inappropriate…  ·  Admin →
                          Under Review  ·  David Denby responded

                          Thank you for reaching out. We currently have this in our backlog and hope to have this implemented in the future, but unfortunately we do not have an ETA on this at this time. I will be sure to update this forum as soon as this feature is built.

                        • Allow Me to Change My Company Name

                          I cant change my company name which is wrong

                          58 votes
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                            0 comments  ·  Daily Usage  ·  Flag idea as inappropriate…  ·  Admin →
                            Planned  ·  David Denby responded

                            Thank you for contacting us. We have this in our backlog and hope to have this available in the future. We will be sure to update this forum as soon as this feature is available.

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