GoDaddy Pro

Welcome to our idea center for our Beta. We’re going to be rolling out and iterating on a few new products and we want to hear your feedback!

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  1. White label

    It would be awesome to have a white label JavaScript code that we can display on our sites to have people buy stuff through Godard without leaving our platform

    14 votes
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    0 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →
  2. Points through the Pro Dashboard

    We're noticing that the Pro Member points rarely get added whenever a purchase has been made ,on behalf of the client, from within the Pro Dashboard (our balance is probably 3k to 4k short). Is there maybe a way for you guys to better track purchases made thru the Pro Dashboard?

    9 votes
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    0 comments  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add G Suite option!

    Hi, I'd love to add G Suite accounts!

    8 votes
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    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Company Logo update in new Pro Dashboard

    Update logo in new Pro dashboard

    The new Pro dashboard contains the company logo within a hexagon, which is understandable to match the Pro branding, however, the company logo is now cut off and inconsistent. Solution: changing the background-size to 100% would allow the full logo to show without the hexagon shape surrounding it.

    3 votes
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    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiple logins for website builder

    It would be great if we could get multiple logins for website builder without granting my clients access to my products and them seeing everything that I manage for all of my clients.

    2 votes
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    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customer support

    I need a fast and efficient customer service which I can reach on a single phone call or email. I have been waiting for about 1 hour on the line with no luck. I wouldn't mind paying more for a much better customer service...

    5 votes
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    0 comments  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Develop a cool mobile app for go Daddy pro

    My suggestion is develop a mobile application for Go Daddy pro in all platforms

    2 votes
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    0 comments  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quick access to client account

    All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
    1) Request access
    2) If you have login credentials, Enter client username/ pw
    3) Add products

    29 votes
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    4 comments  ·  Accessing Client Accounts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pro Ticket response

    Submitting a Pro support ticket gets an automated "we'll respond within 72 hours" message ?!? Really? This is "Pro" and you quote three days to respond? I'm better off holding on the phone for three hours than waiting three days.

    I know that's a "canned" response, and maybe considering "worst-case" response time, but it sure doesn't give a "Pro" message.

    8 votes
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    0 comments  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Bill Watt responded

    Howdy,

    Agreed. We’re working on a bunch of changes with support and with Hosting and Pro support specifically. This quarter you’ll see the beginning of the full support system relaunch so you can submit a ticket and then (in response to your other suggestion) you’ll be able to log in and see your existing tickets.

    I have sent your autoresponder specific feedback up the the leaders of this program and we’ll see what we can do to get it address.

    Thanks!

    Bill

  10. Collaborate with Other Developers

    Add the ability to add multiple developers to a Pro account but only allow access to specific clients. It makes collaboration much easier.

    3 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  11. fonts and colors

    I would like to be able to use any font for my store or site and not just a choice of a few. Also color manipulation would be cool for backgrounds, like patterns or fades.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Trying to invite myself as a client

    I tried to invite myself as a client using my 3 letter account. I received the invitation email and the confirmation email after I accepted. The client account is listed as Access Requested. I am unable to get beyond that point.

    12 votes
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    1 comment  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  13. Renewal in pro account

    why we can not renewal product for customer from pro account please add it .

    14 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  14. Feature Addition

    As a reseller pro, i want to know when all my clients products are expiring. See if you add that to reports.

    16 votes
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    0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix Business Logo

    The business logo that displays in the profile page is not sized correctly. This needs to be fixed. I've tried to size it myself to make it fit but it'll just repeat the image and throws it off.

    2 votes
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    1 comment  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
  16. Transferring ownership of Domains and Hosting to someone else

    You should use this forum/platform to also be able to actually transfer ownership of Domains/ Hosting without having to re-create everything. This is very confusing.

    4 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auto-reminder for open shopping carts

    We have a good deal of clients who forget to complete checkout. We send them email reminders and then have to resend the email from GoDaddy. It would be great if the system would auto remind them until we changed or updated the cart so we didn't have to continuously follow-up with reminders and then send the email ourselves again.

    2 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make godaddy.com/pro default to accounts

    New dashboard defaults to WP Manage. Not all clients are WP installs.

    And listing all WP sites for all clients just by Domain can be terribly confusing.

    Keep them separate by clients, please!

    1 vote
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    0 comments  ·  Accessing Client Accounts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mobile App

    Mobile android/apple app for GoDaddy Pro and ManageWP.

    2 votes
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    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  20. Manage WP not recognizing hosted with go daddy because the use of cloudflare

    Right now all my sites are hosted through GoDaddy but I use a CDN. When using Manage WP it doesn't find that my sites are hosted with GoDaddy so I'm not allowed to take advantage of the cloud backups and the uptime monitor without getting rid of my CDN.

    I wish there was another way for GoDaddy to validate especially because all my sites show up in the dropdown box when adding a new site to Manage WP.

    3 votes
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    0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
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