GoDaddy Pro

Welcome to our idea center for our Beta. We’re going to be rolling out and iterating on a few new products and we want to hear your feedback!

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  1. Add a staging area for wp and wsb

    Having the Ability to setup demo sites with WordPress and Website Builder would be nice, if the client commits to it then we can purchase the appropriate package and stick the site on it, if they don't like it we did not have to purchase a service and have to cancel it and buy something else, we are only out our time, put a 2 week shelf on the temporary url life on it so it cannot be taken advantage of to host a site full time

    16 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback about adding the ability to stage sites while your client makes a decision to move forward. I’ll bring this back to the team.

    We hope your finding other great uses in the app.

  2. Monitoring websites not working?

    I tried adding a website and it isnt adding it. Does the website I am trying to monitor need to be on the 'approved client list' if so there should be a better explanation.

    2 votes
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    0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jesse. Sorry to hear you’re having trouble. You should be able to monitor any domain (no restrictions). If you log in to GoDaddy Pro, you can get in touch with a Pro support rep who can help you get this resolved.

  3. Archive Messages

    It would be nice to be able to see shopping lists/messages you've sent to a client after sending it. Also editing the shopping list for them would be nice, as a few clients have asked me to.

    1 vote
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  4. Undo button

    Button that undo's certain things that you don't wanna delete or edit.

    2 votes
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    0 comments  ·  GoDaddy Garage Article ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. automatic collection of my client's domain & services (why should i need permission to do this, i already do)

    make it easy to 'move' the products/services I buy on behalf of my clients into an individual 'bucket'ach client

    4 votes
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use of Customer Number Godaddy pro

    Hey,
    Would it be possible to add the use of Customer Number to add a new client to a godaddy pro account. Since I have multiple accounts with the same email address.

    25 votes
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    1 comment  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Increase Monitored Sites

    Currently limited to 10, I have way more clients and it would be nice to monitor all of them.

    7 votes
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    0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quick access to client account

    All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
    1) Request access
    2) If you have login credentials, Enter client username/ pw
    3) Add products

    28 votes
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    4 comments  ·  Accessing Client Accounts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Invoicing features - to remind Clients about Domain Renewals

    Invoicing features - to remind Clients about Domain Renewals

    1 vote
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    Under Review  ·  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  10. email clients that are not on godaddy yet

    You need to give us the ability to send "suggested" products to clients who do not yet have hosting and are not on GoDaddy. All I see is the ability to ask for access to their accounts but not where we can add them and send info about GoDaddy accounts.

    1 vote
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    0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. You actually can send recommended products to a client that is not on GoDaddy yet. Once you add the client, there will be an “Add Products” button on the client page. Does that solve your problem?

  11. Let us know what this is, how it works, why we should sign up.

    Is there some way I can find out what godaddypro is and how it works?

    2 votes
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    0 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. GoDaddy Pro is a tool that allows you to manage your clients and their products (domains, hosting, etc). There are other features like site monitoring as well. Were you unable to discover this through the product? Is there anything we can do to improve how we communicate this?

  12. access to email forwarding or email inboxes

    I recently added a new customer to the Pro platform and noticed that the email packages were not setup. So I went ahead and set them up. Surprised to find out that the Options button is restricted to me even though I have manage/purchase options.

    Isn't this what I am supposed to be able to do as a Pro? Setup and configure for my customer so they don't hav e to?

    8 votes
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    Under Review  ·  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Server Tasks

    It would be great if a client also could sign off on giving the pro user access to their server environment, so in the event that a server is in need of attention, maybe restarting apache would be nice, access to top or htop so we can see what processes are slowing it down, ability to kill tasks etc.

    4 votes
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    0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
  14. Access to emails

    One of my clients has unlimited business email through you guys. I currently manage their emails for them as well. It'd be great if either "manage products" included emails, or if there was an option for "web products" and "all products".

    7 votes
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    Under Review  ·  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add buttons to find out how to delete a client, and another button to delete the account

    There is no way to delete a client..
    There are no directions as to how delete/ leave the go daddy pro account

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. How is Pro Integrating?

    Is this going to be part of the new dashboard for VPS or dedicated servers? Is it just for reseller accounts? Some clarity here would be nice, I haven't found any info on it's specifics yet.

    I would suggest making this part of the VPS/Dedicated dashboard for the VPS owner if it's not already being considered. But please, don't make it a whole separate service that you have to navigate to away from your actual server dashboard, to a separate dashboard, this is very annoying and cumbersome.

    4 votes
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    0 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →
  17. Card Details

    When messing around on my own account, I saw that you couldn't see the different card numbers to purchase on, which could be confusing to someone who has multiple visa cards in their account

    4 votes
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    Under Review  ·  1 comment  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stronger password criteria for Pro accounts

    GoDaddy has grandfathered weak passwords, mine included. Now with access to client accounts I updated to a much stronger password. Would suggest stronger passwords for Pro accounts.

    2 votes
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    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  19. italiano language

    I am a Super Reseller in Switzerland.

    The sales system Reseller Pro or Super Reseller has a shopping service in English only, the Italian market is abandoned.
    I propose to translate the whole system so that we can re-sell the product in a simple and massive.
    In addition the e-commerce software to godaddy exclusively in English, you can translate it in Italian?
    I renew my proposal ancje for e-commerce.
    Regards Giuseppe.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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