GoDaddy Pro
Welcome to our idea center for our Beta. We’re going to be rolling out and iterating on a few new products and we want to hear your feedback!
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Make godaddy.com/pro default to accounts
New dashboard defaults to WP Manage. Not all clients are WP installs.
And listing all WP sites for all clients just by Domain can be terribly confusing.
Keep them separate by clients, please!
1 vote -
My personal dashboard is as importani to me!
Hi
When I'm in pro dashboard there is no option to go back to my own personal dashboard. Even I couldn't buy myself the services and I had to call the customer support.
And I didn't receive the points when purchasing for myself which I'm trying to follow up with customer service.1 vote -
Add muptile client emails
Let me put in multiple client emails that i have
1 voteHi there, can you help us understand more what you’re trying to do with multiple email addresses for the client?
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individual access
why you don't put a services where we can grant access for each services under the services that we own, such as if I have 3 websites and i want to give access to website designer to work on each, no need to give him/her access to all servcis
2 votes -
Accept access from GoDaddy panel
Clients should be able to accept a request for access directly from their GoDaddy panel.
1 vote -
Display more than 7 clients in dashboard
There's enough space for more than 7 clients to show in your dashboard, why not show them? I much prefer the card layout than having to click through to a list..
1 vote -
Keep "Assign products" link and other issues.
After sending a shopping cart to a client I have ran into issues. The client doesn't want to set up a GoDaddy account and wanted me to buy and manage all parts of the process. However once the cart has been sent to a client the "Assign products you've bought for your client" link is removed. All you can do under the client profile is "RE-SEND ACCESS REQUEST". The client can't "DECLINE" the cart and I can't "CANCEL" the request. After some time in a live chat I was told the only way around this is to get the client…
6 votesHi there. Thanks for the feedback. This is something we’ve heard from a few users now and we plan on fixing it in the coming weeks. Will keep you posted.
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Editing Client Names
We updated the names of some clients, but it doesn't seem to carry through from screen to screen. Occasionally the old name appears instead. You may want to ensure consistency in the name of a client in the dashboard.
4 votesThanks for raising this, Karen. Our team was able to reproduce this issue and is working on a fix.
Ian
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Fix Access Issue
I'm unable to access my clients Basic Managed WordPress page. I get a generic "this page is unavailable. Try again later." Please fix!!
1 voteHi there. Thanks for the feedback. Our team is investigating this issue.
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Quick access to client account
All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
1) Request access
2) If you have login credentials, Enter client username/ pw
3) Add products29 votesCool idea. Will share this with the team and see if there’s anything we can do.
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