My idea is to add onto the feature of added company. I'd like to sort by and only see company or sort by and only see owner names. and be able to set that as a default when I go to my dashboard or client list.1 vote
Thanks for the feedback! Will share this with the rest of the team. We’ve been discussing this lately and will be surfacing the company name on the dashboard and client list soon.
Would it be possible to add the use of Customer Number to add a new client to a godaddy pro account. Since I have multiple accounts with the same email address.25 votes
Good idea! I’ll share this with the rest of the team and see if there’s anything we can do.
I do sites for organizations so it would be cool to have a generic name field thats only one box as opposed to First name, Last name.
That way when I have ACME Company I can just add that.6 votes
Hi there. Our team is planning on adding a “business name” field in addition to first name and last name. would this help?
It would be great if a client also could sign off on giving the pro user access to their server environment, so in the event that a server is in need of attention, maybe restarting apache would be nice, access to top or htop so we can see what processes are slowing it down, ability to kill tasks etc.4 votes
Thanks for the suggestion. Taking it back to the team.Can I ask how often are your clients on their own server?
Is this going to be part of the new dashboard for VPS or dedicated servers? Is it just for reseller accounts? Some clarity here would be nice, I haven't found any info on it's specifics yet.
I would suggest making this part of the VPS/Dedicated dashboard for the VPS owner if it's not already being considered. But please, don't make it a whole separate service that you have to navigate to away from your actual server dashboard, to a separate dashboard, this is very annoying and cumbersome.4 votes
Can you help me understand how you would use GoDaddy Pro from your VPS dashboard? Interested in your suggestion.
I received an email last night telling me that one of the client sites I was monitoring was down for 10 minutes. Logging into the dashboard this morning it was still reporting it as down... for almost 10 hours. However, before I had logged in to GoDaddy Pro I checked the site and it was up and running. Is there a way we can make this report to the dashboard faster so that I'm not logging in, navigating to the site monitoring tab for that client and still not getting an update on the page? Maybe a refresh option in the options icon. Please note, it wasn't until I deleted the site monitoring and then re-added it that I was notified by email that the site was up and running again and status in the site monitoring tab was also updated at this point.
I received an email last night telling me that one of the client sites I was monitoring was down for 10 minutes. Logging into the dashboard this morning it was still reporting it as down... for almost 10 hours. However, before I had logged in to GoDaddy Pro I checked the site and it was up and running. Is there a way we can make this report to the dashboard faster so that I'm not logging in, navigating to the site monitoring tab for that client and still not getting an update on the page? Maybe a refresh option in…6 votes
Thanks for the suggestion. The team is working on tweaking the site monitoring settings so it’s more responsive and produces fewer false positives.
When clicking on the Manage link next to the Domain you wish to manage for a client, under the products tab, page loops to dashboard.8 votes
We found a defect for this and will be fixing this very soon.
I recently added a new customer to the Pro platform and noticed that the email packages were not setup. So I went ahead and set them up. Surprised to find out that the Options button is restricted to me even though I have manage/purchase options.
Isn't this what I am supposed to be able to do as a Pro? Setup and configure for my customer so they don't hav e to?8 votes
When adding clients all there is to add is first name, last name & email. Cool. but most of my clients already have a company and may have one or two employees that I speak with. Can Company names be added? and allow it to be first information or 2nd information.5 votes
Thanks for the great feedback! We’ll be adding company name as a field to help you organize your clients.
One of my clients has unlimited business email through you guys. I currently manage their emails for them as well. It'd be great if either "manage products" included emails, or if there was an option for "web products" and "all products".7 votes
GoDaddy has grandfathered weak passwords, mine included. Now with access to client accounts I updated to a much stronger password. Would suggest stronger passwords for Pro accounts.2 votes
Thanks, Shawn. Good suggestion. Going to pass this on to the appropriate team.
All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
1) Request access
2) If you have login credentials, Enter client username/ pw
3) Add products28 votes
Cool idea. Will share this with the team and see if there’s anything we can do.
i need it in INR1 vote
thanks for the feedback. i’ll work with our team to get this fixed. thanks!
In the recent activity if your name ends with an s it should only add an ' not a full 's.2 votes
Hi Charles – thanks for pointing this out. we have a planned fix for this one. Thanks!
But when I hit WordPress as the only option for design, that was a road block. I was hoping there would be other design tool options, such as GoDaddy's Website Builder. I had hoped to introduce a new client to it as she like the ease of setting up an account and having me manage the design, she balked at the thought of using WordPress for CM. I've demonstrated Website Builder to her and she loves it.9 votes
I tried to invite myself as a client using my 3 letter account. I received the invitation email and the confirmation email after I accepted. The client account is listed as Access Requested. I am unable to get beyond that point.12 votes
We’re investigating this. Did you click the button in the orange confirmation email?
When messing around on my own account, I saw that you couldn't see the different card numbers to purchase on, which could be confusing to someone who has multiple visa cards in their account4 votes
I am a Super Reseller in Switzerland.
The sales system Reseller Pro or Super Reseller has a shopping service in English only, the Italian market is abandoned.
I propose to translate the whole system so that we can re-sell the product in a simple and massive.
In addition the e-commerce software to godaddy exclusively in English, you can translate it in Italian?
I renew my proposal ancje for e-commerce.
Regards Giuseppe.3 votes
Thanks for the feedback. It’s great to hear there is support for localizing the reseller experience to Italian.
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