GoDaddy Pro

Welcome to our idea center for our Beta. We’re going to be rolling out and iterating on a few new products and we want to hear your feedback!

How can we improve GoDaddy Pro?

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  1. Quick access to client account

    All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
    1) Request access
    2) If you have login credentials, Enter client username/ pw
    3) Add products

    28 votes
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      4 comments  ·  Accessing Client Accounts  ·  Flag idea as inappropriate…  ·  Admin →
    • Use of Customer Number Godaddy pro

      Hey,
      Would it be possible to add the use of Customer Number to add a new client to a godaddy pro account. Since I have multiple accounts with the same email address.

      25 votes
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        1 comment  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
      • Transferring Domains on behalf of the Clients

        Transfer domain names from other providers to GoDaddy on behalf of the client. Some clients don't have the time or the understanding to go though that hassle. This tool/interface would be about making everyone's life easier.

        This would certainly make our and our clients lives a little more simpler.

        Let me know if youre already implementing this.

        xdaemon@outlook.com

        18 votes
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          0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
        • Add a staging area for wp and wsb

          Having the Ability to setup demo sites with WordPress and Website Builder would be nice, if the client commits to it then we can purchase the appropriate package and stick the site on it, if they don't like it we did not have to purchase a service and have to cancel it and buy something else, we are only out our time, put a 2 week shelf on the temporary url life on it so it cannot be taken advantage of to host a site full time

          16 votes
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            0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for the feedback about adding the ability to stage sites while your client makes a decision to move forward. I’ll bring this back to the team.

            We hope your finding other great uses in the app.

          • Feature Addition

            As a reseller pro, i want to know when all my clients products are expiring. See if you add that to reports.

            16 votes
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              0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
            • It would be nice to be able to delete a client, in addition to archiving.

              I mistakenly enter the client twice, and when I tried to delete one of them, I found out that there was not an option to do that.

              16 votes
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                1 comment  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
              • Renewal in pro account

                why we can not renewal product for customer from pro account please add it .

                14 votes
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                  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                • Trying to invite myself as a client

                  I tried to invite myself as a client using my 3 letter account. I received the invitation email and the confirmation email after I accepted. The client account is listed as Access Requested. I am unable to get beyond that point.

                  11 votes
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                    1 comment  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                  • White label

                    It would be awesome to have a white label JavaScript code that we can display on our sites to have people buy stuff through Godard without leaving our platform

                    10 votes
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                      0 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →
                    • GoDaddy Pro is a wonderful idea, ...

                      But when I hit WordPress as the only option for design, that was a road block. I was hoping there would be other design tool options, such as GoDaddy's Website Builder. I had hoped to introduce a new client to it as she like the ease of setting up an account and having me manage the design, she balked at the thought of using WordPress for CM. I've demonstrated Website Builder to her and she loves it.

                      9 votes
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                        Planned  ·  2 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →
                      • Manage A Domain For Client

                        When clicking on the Manage link next to the Domain you wish to manage for a client, under the products tab, page loops to dashboard.

                        8 votes
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                          0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                        • access to email forwarding or email inboxes

                          I recently added a new customer to the Pro platform and noticed that the email packages were not setup. So I went ahead and set them up. Surprised to find out that the Options button is restricted to me even though I have manage/purchase options.

                          Isn't this what I am supposed to be able to do as a Pro? Setup and configure for my customer so they don't hav e to?

                          8 votes
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                            Under Review  ·  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                          • Access to emails

                            One of my clients has unlimited business email through you guys. I currently manage their emails for them as well. It'd be great if either "manage products" included emails, or if there was an option for "web products" and "all products".

                            7 votes
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                              Under Review  ·  0 comments  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                            • Notification list of soon-expiring products

                              Similar to the page that shows monitoring details per site (uptime, response time, etc.), I'd love to have a page showing me clients who have products expiring in the next xx months (whatever number would be reasonable for xx).

                              One of the most common reasons I see for sites to be down is that someone did not pay their hosting or domain registration bills. If I could see a list tipping me off to items that will soon expire for clients (without having to log into their account), I could send them a reminder.

                              A fabulous enhancement would also be…

                              7 votes
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                                1 comment  ·  Managing Clients  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pro Ticket response

                                Submitting a Pro support ticket gets an automated "we'll respond within 72 hours" message ?!? Really? This is "Pro" and you quote three days to respond? I'm better off holding on the phone for three hours than waiting three days.

                                I know that's a "canned" response, and maybe considering "worst-case" response time, but it sure doesn't give a "Pro" message.

                                7 votes
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                                  0 comments  ·  Pro Support  ·  Flag idea as inappropriate…  ·  Admin →
                                  Under Review  ·  Bill Watt responded

                                  Howdy,

                                  Agreed. We’re working on a bunch of changes with support and with Hosting and Pro support specifically. This quarter you’ll see the beginning of the full support system relaunch so you can submit a ticket and then (in response to your other suggestion) you’ll be able to log in and see your existing tickets.

                                  I have sent your autoresponder specific feedback up the the leaders of this program and we’ll see what we can do to get it address.

                                  Thanks!

                                  Bill

                                • Add G Suite option!

                                  Hi, I'd love to add G Suite accounts!

                                  7 votes
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                                    0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • add a feature for customers to create an online account!

                                    I think it would be great if my VIP customers had the ability to create an online account through my store to manage their orders, etc.

                                    7 votes
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                                      0 comments  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Increase Monitored Sites

                                      Currently limited to 10, I have way more clients and it would be nice to monitor all of them.

                                      7 votes
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                                        0 comments  ·  Monitoring Websites  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Godaddy Pro Resellers Idea

                                        I think with GoDaddy Pro we should expand on the idea of reselling. It would be a win win as godaddy would get more business and small starting designers could get the little extra that they need to get started.

                                        7 votes
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                                          0 comments  ·  Program Benefits  ·  Flag idea as inappropriate…  ·  Admin →
                                        • great ideal but wouldn't pay for it

                                          I think the design and the ideal is great but there's a lack of features I wouldn't pay for this monthly if it was more then $2.

                                          7 votes
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                                            1 comment  ·  Other Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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