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Welcome to our idea center for our Beta. We’re going to be rolling out and iterating on a few new products and we want to hear your feedback!

How can we improve GoDaddy Pro?

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98 results found

  1. Quick access to client account

    All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
    1) Request access
    2) If you have login credentials, Enter client username/ pw
    3) Add products

    29 votes
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    4 comments  ·  Accessing Client Accounts  ·  Admin →
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  2. Use of Customer Number Godaddy pro

    Hey,
    Would it be possible to add the use of Customer Number to add a new client to a godaddy pro account. Since I have multiple accounts with the same email address.

    25 votes
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    1 comment  ·  Pro Support  ·  Admin →
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  3. Transferring Domains on behalf of the Clients

    Transfer domain names from other providers to GoDaddy on behalf of the client. Some clients don't have the time or the understanding to go though that hassle. This tool/interface would be about making everyone's life easier.

    This would certainly make our and our clients lives a little more simpler.

    Let me know if youre already implementing this.

    xdaemon@outlook.com

    18 votes
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    0 comments  ·  Managing Clients  ·  Admin →
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    Under Review  ·  Web Pro Team responded

    Thanks for the suggestion. We’ve heard this would be helpful from quite a few people and are looking into it. Thanks!

    Ian

  4. Add a staging area for wp and wsb

    Having the Ability to setup demo sites with WordPress and Website Builder would be nice, if the client commits to it then we can purchase the appropriate package and stick the site on it, if they don't like it we did not have to purchase a service and have to cancel it and buy something else, we are only out our time, put a 2 week shelf on the temporary url life on it so it cannot be taken advantage of to host a site full time

    16 votes
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    0 comments  ·  Managing Clients  ·  Admin →
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    Under Review  ·  AdminReseller Team (Product Owner, GoDaddy) responded

    Thanks for the feedback about adding the ability to stage sites while your client makes a decision to move forward. I’ll bring this back to the team.

    We hope your finding other great uses in the app.

  5. It would be nice to be able to delete a client, in addition to archiving.

    I mistakenly enter the client twice, and when I tried to delete one of them, I found out that there was not an option to do that.

    16 votes
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    1 comment  ·  Managing Clients  ·  Admin →
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  6. Feature Addition

    As a reseller pro, i want to know when all my clients products are expiring. See if you add that to reports.

    16 votes
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    0 comments  ·  Monitoring Websites  ·  Admin →
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  7. White label

    It would be awesome to have a white label JavaScript code that we can display on our sites to have people buy stuff through Godard without leaving our platform

    14 votes
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    0 comments  ·  Program Benefits  ·  Admin →
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  8. Renewal in pro account

    why we can not renewal product for customer from pro account please add it .

    14 votes
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    0 comments  ·  Managing Clients  ·  Admin →
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  9. Trying to invite myself as a client

    I tried to invite myself as a client using my 3 letter account. I received the invitation email and the confirmation email after I accepted. The client account is listed as Access Requested. I am unable to get beyond that point.

    12 votes
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    1 comment  ·  Managing Clients  ·  Admin →
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  10. GoDaddy Pro is a wonderful idea, ...

    But when I hit WordPress as the only option for design, that was a road block. I was hoping there would be other design tool options, such as GoDaddy's Website Builder. I had hoped to introduce a new client to it as she like the ease of setting up an account and having me manage the design, she balked at the thought of using WordPress for CM. I've demonstrated Website Builder to her and she loves it.

    10 votes
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    Planned  ·  2 comments  ·  Program Benefits  ·  Admin →
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  11. Points through the Pro Dashboard

    We're noticing that the Pro Member points rarely get added whenever a purchase has been made ,on behalf of the client, from within the Pro Dashboard (our balance is probably 3k to 4k short). Is there maybe a way for you guys to better track purchases made thru the Pro Dashboard?

    9 votes
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    0 comments  ·  Pro Support  ·  Admin →
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  12. Manage A Domain For Client

    When clicking on the Manage link next to the Domain you wish to manage for a client, under the products tab, page loops to dashboard.

    8 votes
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    0 comments  ·  Managing Clients  ·  Admin →
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  13. Customer support

    I need a fast and efficient customer service which I can reach on a single phone call or email. I have been waiting for about 1 hour on the line with no luck. I wouldn't mind paying more for a much better customer service...

    8 votes
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    0 comments  ·  Pro Support  ·  Admin →
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  14. access to email forwarding or email inboxes

    I recently added a new customer to the Pro platform and noticed that the email packages were not setup. So I went ahead and set them up. Surprised to find out that the Options button is restricted to me even though I have manage/purchase options.

    Isn't this what I am supposed to be able to do as a Pro? Setup and configure for my customer so they don't hav e to?

    8 votes
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    Under Review  ·  0 comments  ·  Managing Clients  ·  Admin →
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  15. Pro Ticket response

    Submitting a Pro support ticket gets an automated "we'll respond within 72 hours" message ?!? Really? This is "Pro" and you quote three days to respond? I'm better off holding on the phone for three hours than waiting three days.

    I know that's a "canned" response, and maybe considering "worst-case" response time, but it sure doesn't give a "Pro" message.

    8 votes
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    0 comments  ·  Pro Support  ·  Admin →
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    Under Review  ·  Bill Watt responded

    Howdy,

    Agreed. We’re working on a bunch of changes with support and with Hosting and Pro support specifically. This quarter you’ll see the beginning of the full support system relaunch so you can submit a ticket and then (in response to your other suggestion) you’ll be able to log in and see your existing tickets.

    I have sent your autoresponder specific feedback up the the leaders of this program and we’ll see what we can do to get it address.

    Thanks!

    Bill

  16. Add G Suite option!

    Hi, I'd love to add G Suite accounts!

    8 votes
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    0 comments  ·  Other Suggestions  ·  Admin →
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  17. Access to emails

    One of my clients has unlimited business email through you guys. I currently manage their emails for them as well. It'd be great if either "manage products" included emails, or if there was an option for "web products" and "all products".

    7 votes
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    Under Review  ·  0 comments  ·  Managing Clients  ·  Admin →
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  18. Increase Monitored Sites

    Currently limited to 10, I have way more clients and it would be nice to monitor all of them.

    7 votes
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    0 comments  ·  Monitoring Websites  ·  Admin →
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  19. Godaddy Pro Resellers Idea

    I think with GoDaddy Pro we should expand on the idea of reselling. It would be a win win as godaddy would get more business and small starting designers could get the little extra that they need to get started.

    7 votes
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    0 comments  ·  Program Benefits  ·  Admin →
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    Under Review  ·  Web Pro Team responded

    Thanks for the feedback! Have heard this suggestion from a few folks. Are you able to elaborate on what type of bonuses you would like to get?

  20. add a feature for customers to create an online account!

    I think it would be great if my VIP customers had the ability to create an online account through my store to manage their orders, etc.

    7 votes
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    0 comments  ·  Other Suggestions  ·  Admin →
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