I'm unable to access my clients Basic Managed WordPress page. I get a generic "this page is unavailable. Try again later." Please fix!!1 vote
Hi there. Thanks for the feedback. Our team is investigating this issue.
I think it would be great if my VIP customers had the ability to create an online account through my store to manage their orders, etc.7 votes
Thanks for the feedback. What store are you referring to? Definitely looking to make things easy on you and your clients.
Having the Ability to setup demo sites with WordPress and Website Builder would be nice, if the client commits to it then we can purchase the appropriate package and stick the site on it, if they don't like it we did not have to purchase a service and have to cancel it and buy something else, we are only out our time, put a 2 week shelf on the temporary url life on it so it cannot be taken advantage of to host a site full time16 votes
Thanks for the feedback about adding the ability to stage sites while your client makes a decision to move forward. I’ll bring this back to the team.
We hope your finding other great uses in the app.
I tried adding a website and it isnt adding it. Does the website I am trying to monitor need to be on the 'approved client list' if so there should be a better explanation.2 votes
Hi Jesse. Sorry to hear you’re having trouble. You should be able to monitor any domain (no restrictions). If you log in to GoDaddy Pro, you can get in touch with a Pro support rep who can help you get this resolved.
It would be nice to be able to see shopping lists/messages you've sent to a client after sending it. Also editing the shopping list for them would be nice, as a few clients have asked me to.1 vote
Hi there! Great feedback. Can you elaborate on what you mean by “edit the shopping list”?
Button that undo's certain things that you don't wanna delete or edit.2 votes
Hi Hodari. Thanks for the suggestion. What types of actions are you looking to undo?
automatic collection of my client's domain & services (why should i need permission to do this, i already do)
make it easy to 'move' the products/services I buy on behalf of my clients into an individual 'bucket'ach client4 votes
Hi Richard. Good suggestion! Can you explain how the bucketing of products for an individual client helps you? Anything else we can improve?
Would it be possible to add the use of Customer Number to add a new client to a godaddy pro account. Since I have multiple accounts with the same email address.25 votes
Good idea! I’ll share this with the rest of the team and see if there’s anything we can do.
Currently limited to 10, I have way more clients and it would be nice to monitor all of them.7 votes
Hi there! Glad to hear you’re checking out the monitoring feature. How many client sites are you trying to monitor?
All my clients give me their usernames and passwords... so there should be an option that if we have that information, to enter it, and thus give quicker access. As it's built now, I have to wait for my client to give me access via the system... which can be a problem with some clients, who are slow to react and answer these type of emails. So it would be nice to have 3 options:
1) Request access
2) If you have login credentials, Enter client username/ pw
3) Add products28 votes
Cool idea. Will share this with the team and see if there’s anything we can do.
Some form of full Business Manager Platform1 vote
Some form of Link with WHM for VPS and Dedicated Server owners to feed into Websites being hosted using the WHM
Some form of Link with WHM for VPS and Dedicated Server owners to feed into Websites being hosted using the WHM1 vote
Newsletter Marketing and Promotion features (some of the marketing features within Godaddy Reseller programme can be incorporated
Newsletter Marketing and Promotion features (some of the marketing features within Godaddy Reseller programme can be incorporated1 vote
Invoicing features - to remind Clients about Domain Renewals1 vote
1.) Ability to add Products from my Main Accounts - i.e I should be able to Add existing products, E.g Domains, Servers, Web hosting, etc and assign them to specific customers within my GodaddyPro Account.1 vote
Thanks for the feedback. We’re planning to give you the ability to assign existing products in your account to your clients. This functionality should be out very soon.
You need to give us the ability to send "suggested" products to clients who do not yet have hosting and are not on GoDaddy. All I see is the ability to ask for access to their accounts but not where we can add them and send info about GoDaddy accounts.1 vote
Hi there. You actually can send recommended products to a client that is not on GoDaddy yet. Once you add the client, there will be an “Add Products” button on the client page. Does that solve your problem?
Is there some way I can find out what godaddypro is and how it works?2 votes
Hi there. GoDaddy Pro is a tool that allows you to manage your clients and their products (domains, hosting, etc). There are other features like site monitoring as well. Were you unable to discover this through the product? Is there anything we can do to improve how we communicate this?
When clicking on the Manage link next to the Domain you wish to manage for a client, under the products tab, page loops to dashboard.8 votes
We found a defect for this and will be fixing this very soon.
The email sent to clients is different from what it says when you request for it to be sent. The request on the Pro portal side says it will come from ACME Company, but then the email goes to the client as Mr. Boss Hog is requesting access. Very confusing to the the client, seems like company name would be best or the ability to modifiy any all of the criteria, from name, and email copy.2 votes
It doesn't seem that I am able to load a cart with a domain transfer for my client. The ability to do this would be great.6 votes
Hi there – we’re planning to add domain transfers
- Don't see your idea?