WP Premium Support

Welcome to the WP Premium Support feedback forum! We are always looking for ways to make WP Premium Support better and we want to hear your feedback.

How can we improve WP Premium Support?

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  1. DIY article links in Catalog

    Links to do-it-yourself articles within the Service Catalog in the Dashboard.

    1 vote
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    • Report on site health

      A report on your site's health accompanied by a score of 0 to 100.

      0 votes
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      • Website visitor statistics

        A report on the amount of visitors your site receives over a certain time frame.

        0 votes
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        • Report on time you have saved using WP Premium Support

          A report that specifies the time you have saved using WP Premium Support and other benefits vs the money you have spent.

          0 votes
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          • Ability to cancel an open task

            The ability to easily cancel a task from within the Dashboard and have your credit returned.

            2 votes
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            • Ability to search previous tasks by keyword

              A search function in the Dashboard that will allow you to find a ticket via keywords.

              0 votes
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              • Report on credit history usage

                A report in the Dashboard that will show a history of credit usage.

                0 votes
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                • Proactive website review

                  Have us proactively review your site to suggest tasks that will benefit your site.

                  1 vote
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                  • Ability to schedule tasks for the future

                    The ability to create a task and schedule when it will be submitted so you can set it and forget it.

                    0 votes
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                    • Proactively scheduled updates

                      Reach out to me regarding needed updates for my WordPress site.

                      1 vote
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                      • 0 votes
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                        • 0 votes
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                          • 0 votes
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                            • Monthly scheduled updates

                              This service would include using your credits for reoccurring scheduled updates to your themes, plugins, and core files

                              0 votes
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                              • Service to remove user(s)

                                This service would include removing a single user, or removing all but one user from a WordPress site.

                                0 votes
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                                • Service to defer parsing of JavaScript

                                  This service would include deferring parsing of JavaScript in order to increase the speed in which a site will load.

                                  0 votes
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                                  • Service to Import/Export posts

                                    This service would include importing posts from an XML file, or exporting posts to an XML file

                                    0 votes
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                                    • Service to fix mixed content error after an SSL install

                                      This service would fix the mixed content error that prevents the green padlock from displaying after installing an SSL on a site.

                                      0 votes
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                                      • Service to change WordPress URL

                                        Add a service to WPPS to change the URL of the WordPress site including updating all references of the old URL to the new URL

                                        0 votes
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