Reseller

Thank you so much for the feedback we have received from you all! We are diligently at work and will let you know when we are looking for more ideas. Thank you again and happy selling!

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  1. Make www.secureserve.net/?pl_id=*** redirect to custom domain

    When a reseller has entered custom domain (store.domain.com) in RCC and has used CNAME settings as shown in RCC then a customer when lands on www.secureserver.net/?pl_id=*** should be redirected to store.domain.com

    If this is not implemented then the use of custom domains becomes meaningless as when customer clicks on welcome emails, renewal emails, order emails, they land on www.secureserver.net/?pl_id=*** rather than custom domain or subdomains that reseller has entered in RCC.

    So for all resellers who have opted-in custom domains, their customers should be redirected to custom domain, and for resellers who haven't set up custom domains, their…

    27 votes
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      3 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your feedback. There are definitely opportunities for us to improve the use of your custom domain and we’re looking into how we can make your customer’s experience consistent. There are some limitations are preventing us from fixing this issue in all instances, but we hope to be able to provide you with updates in the near future.

    • Allow third-party affiliate tracking code on order confirmation page

      Since you are not allowing to insert html or javascript codes in header or footer of storefront and cart, it has become difficult to track with the affiliate tracking codes / html tags or image tags that third-party affiliate site like commission junction, share-a-sale, etc. has given me. I don't know which of my affiliate has given me the lead or sale.

      My suggestion: After successful payment on cart.secureserver.net domain, redirect the customer to new page on www.secureserver.net/order and allow resellers to enter their html code, tracking code (as this will be the last page any customer will visit after…

      13 votes
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        4 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →
      • Domain Search Box points to old storefront from My Products page

        There is a domain search box when customer logs in to his account on secureserver site. Though I've opted-in to display beta new storefront in RCC, this domain search box goes to old secureserver site.

        Since this is the 1st step in shopping experience for any customer, can we have the domain search box display domain results on new storefront?

        23 votes
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          0 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for letting us know! Your shoppers should absolutely be seeing the new search page. We will work with the appropriate teams to get this resolved.

        • Chat now functionality for the storefront

          This is something that would be costly to implement but we would really appreciate if you can provide the chat option available for storefronts. It would really boost the sales of resellers which also means great profit for Godaddy. Also, if chat embed option is provided then even custom storefronts consuming API directly would benefit highly from this feature.

          15 votes
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            4 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you for bringing this up. I have looked into our own chat options but have run into issues around language and also it being available at only certain times.

            Your suggestions, is it so you could provide chat support to your own customers? Or are you asking GoDaddy to handle support of your customers via chat?

          • Mask or replace Help pages with custom domain

            The new help pages https://www.secureserver.net/help?pl_id=*** should be replaced with custom domain like the product pages have been replaced. https://store.example.com/help/

            that will make entire site experience consistent.

            8 votes
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              0 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

              We are examining the gaps where your custom domains is not used. Most of these gaps will require work outside our reseller development team, which will require prioritization and coordination with those team.

            • Show Products on sale in Notifications popup in My Products of user

              If a reseller has made available certain product ON SALE, then show popup / alert under Notifications icon in the header when customer logs in to My Products page. This will help reseller to sell more products, and also help his customer to take advantage of products on sale. This can be a great and simple alternative to sending promo emails to customers.

              6 votes
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                1 comment  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →
              • Domain Backorder in Domain Search-result page

                In old desktop storefront there was a domain-backorder link to every domain-search made when domain was not available (i.e. already registered). Many-a-time I've myself used the backorder link to add that specific domain to my backorder.

                In new storefront (and in WP plugin) when a customer searches a domain and if that domain is already registered, he should be shown a link to backorder it. - that is missing in wordpress plugin too!

                Can we have that ability again?

                4 votes
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                  0 comments  ·  New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your feedback. We are working on a flexible configuration page which will allow us to offer Domain Backorder to your customers in both the new storefront and WP Plugin. This would pertain to the credits one could purchase for Domain Backorder along with Privacy credits. We also plan to include Domain Backorder on the Domain Search Results Page as well as on WhoIs. I don’t have an exact date when this will be available, but expect it by end of year (hopefully sooner).

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