Dan

My feedback

  1. 31 votes
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    7 comments  ·  Reseller » Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Dan supported this idea  · 
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    Dan commented  · 

    Been a reseller for GoDaddy 3 years and I've been asking for this feature since the start before the wp plugin even existed - so don't hold your breath!

    You set a custom domain and customers still end up on https://www.secureserver.net/ storefront as it redirects there or there are stray links hanging around in the customer backoffice, help pages, all over really. There is no reason why they can't make all pages have a url rewrite rule ready to replace secureserver.net with your custom domain. I don't know why it's not a priority.

    For this reason, I've never gone 'all in' as a reseller as there are parts of it where the customer is going to see I'm a middleman and question me. I normally do the account creation and purchasing for my clients to avoid them getting confused during the purchase process and leaving.

    I don't think GoDaddy release how much commitment they *could* get out of resellers if they fixed these issues:

    - Consistent storefront domain
    - Correct contact number on all pages and especially emails based on default currency (always shows US and I'm UK)
    - Only show products reseller is selling on strorefront (at the moment shows all and I just want to drive customers at Managed Wordpress instead of them asking what is cPanel, Windows, Plesk etc)
    - Let reseller control checkout up selling (can confuse customers as to what they need and they leave to come back asking questions)

  2. 8 votes
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    0 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

    We are examining the gaps where your custom domains is not used. Most of these gaps will require work outside our reseller development team, which will require prioritization and coordination with those team.

    Dan supported this idea  · 
  3. 23 votes
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    0 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 35 votes
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    4 comments  ·  Reseller » Branding  ·  Flag idea as inappropriate…  ·  Admin →
    Dan supported this idea  · 
  5. 27 votes
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    3 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. There are definitely opportunities for us to improve the use of your custom domain and we’re looking into how we can make your customer’s experience consistent. There are some limitations are preventing us from fixing this issue in all instances, but we hope to be able to provide you with updates in the near future.

    Dan supported this idea  · 

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