Agreed. We’re working on a bunch of changes with support and with Hosting and Pro support specifically. This quarter you’ll see the beginning of the full support system relaunch so you can submit a ticket and then (in response to your other suggestion) you’ll be able to log in and see your existing tickets.
I have sent your autoresponder specific feedback up the the leaders of this program and we’ll see what we can do to get it address.
BillAnonymous shared this idea ·