Scott Pattson

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  1. 15 votes
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    4 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for bringing this up. I have looked into our own chat options but have run into issues around language and also it being available at only certain times.

    Your suggestions, is it so you could provide chat support to your own customers? Or are you asking GoDaddy to handle support of your customers via chat?

    Scott Pattson commented  · 

    I agree with this suggestion. If you allow to insert javascript in cart.securesever.net page, just like godaddy has, we reseller can add live-chat JS code and provide exceptional sales support for those customers who have questions at point-of-sale or while purchasing. I'm online almost 11-12 hrs a day on computer, and can provider such live-chat support on cart page. (i do support it on my custom site, but can't assist my customer doing live-purchase as they leave my site towards card/checkout)/

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  2. 6 votes
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    1 comment  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →
    Scott Pattson commented  · 

    How about this: Since we have customers who buy only 1 or 2 products, the MY PRODUCTS page is almost is empty except on domain-search box, and 1 product purchased by user. If resellers are able to customize the 'my products' page with 2 or 3 best-selling products or products on sale, with a 'add to cart' or buy button which directly sends them to either wordpress reseller plugin product page or custom page or cart page and the product is added to cart.

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  3. 13 votes
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    4 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →
    Scott Pattson commented  · 

    order-confirmation page and order-confirmation email box/ custom-text box is missing in RCC.

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  4. 13 votes
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    1 comment  ·  Reseller » Reseller Control Center  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. There are lots of changes we have planned that will allow more pricing options for resellers. These changes are a way out, but we are actively working with our ecomm development team to design a solution that will provide more flexibility.

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  5. 23 votes
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    0 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for letting us know! Your shoppers should absolutely be seeing the new search page. We will work with the appropriate teams to get this resolved.

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  6. 20 votes
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    2 comments  ·  Reseller » Products  ·  Flag idea as inappropriate…  ·  Admin →

    I will take a look into this again. We used to offer the product when it was a higher recurring price and there were very few sold. I will work with the team to see what kind of work it would entail to enable.

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  7. 27 votes
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    3 comments  ·  Reseller » New Standard Storefront  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. There are definitely opportunities for us to improve the use of your custom domain and we’re looking into how we can make your customer’s experience consistent. There are some limitations are preventing us from fixing this issue in all instances, but we hope to be able to provide you with updates in the near future.

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  8. 32 votes
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    4 comments  ·  Reseller » Branding  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. This has been a popular request since we launched our beta branding. We’ve been examining options on how to best support this request and believe we found a way to allow customization of colors so you can get your colors inserted into the page. We understand this is a very important need to ensure brand saturation for your customers and we will be prioritizing the effort to implement the new design.

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  9. 31 votes
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    7 comments  ·  Reseller » Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Scott Pattson supported this idea  · 
  10. 35 votes
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    4 comments  ·  Reseller » Branding  ·  Flag idea as inappropriate…  ·  Admin →
    Scott Pattson supported this idea  · 

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